Reviewed · PEARL HARBOR TOURS
VIP tour to Pearl Harbor Arizona Memorial
The most moving part of this Pearl Harbor tour is the short boat ride over the sunken USS Arizona. From the memorial, you can see the names of 1,177 sailors and Marines who died on December 7, 1941, while drops of oil still rise from the wreck below. It is quiet, direct, and difficult to forget.
I like two practical things here: reserved Arizona tickets help you avoid the uncertainty of securing a boat time on your own, and the private format means only your group takes part. The optional USS Missouri visit adds a second side of the story, from the attack that brought the United States into World War II to the Japanese surrender in 1945.
The main caution is pickup reliability. One serious complaint describes a missed pickup, unanswered calls, and a costly taxi ride, while another says the tour operator was helpful once reached. Confirm your pickup details early and keep the operator’s contact information close.
Key points to know before booking

- The USS Arizona is the emotional center: A Navy-operated shuttle takes you across the harbor to the memorial over the sunken battleship.
- Arizona admission is included: Your package includes the memorial entrance, boat ride, and a reserved ticket intended to avoid long lines.
- The Missouri costs extra: Access to the Battleship Missouri is listed as an optional $37 addition, even though the day’s full stop takes about 1 hour and 40 minutes.
- This is a private activity: Only your group participates, which can make the six-hour visit easier to manage.
- Pickup needs careful checking: Pickup is offered, but the supplied booking information does not give a fixed pickup location or detailed transfer schedule.
- The tour has a mixed record: The experience carries a 3.1 rating from nine reviews, with very strong praise for the memorial itself and a serious complaint about pickup service.
The USS Arizona Memorial gives Pearl Harbor its emotional weight

Pearl Harbor is not just a military-history stop. It is also a place of mourning. The USS Arizona Memorial sits above the remains of the battleship, which sank during the Japanese attack on December 7, 1941.
You begin at the Pearl Harbor Visitor Center, where exhibits and artifacts explain the events leading up to the attack. This opening matters because the memorial itself is quiet and spare. The exhibits give you the setting before you cross the water.
A short documentary film uses historic footage of the attack. It is a useful introduction, especially if you know the broad outline but want a clearer sense of what happened that morning. The film also prepares you for the memorial’s tone. This is not a flashy attraction. It asks you to slow down and pay attention.
After the film, a Navy-operated shuttle boat carries you across Pearl Harbor. The boat ride is brief, about 20 minutes according to the supplied timing, but it changes the mood. You leave the exhibits behind and move toward the actual resting place of the ship and its crew.
At the memorial, you can view the names of the 1,177 sailors and Marines who lost their lives aboard the USS Arizona. Oil droplets still seep from the wreck. They are often called the tears of the Arizona, and the detail gives the visit a physical reminder of the ship below you.
You have about two hours assigned to the Pearl Harbor National Memorial portion of the experience. That includes the visitor-center material, film, transportation, and time at the memorial. The exact time available at each part can depend on the Navy shuttle schedule, so I would not plan another fixed appointment immediately afterward.
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Reserved tickets remove one major Pearl Harbor worry

The Arizona Memorial is one of the most sought-after experiences at Pearl Harbor. A reserved ticket is valuable because it gives you a better chance of getting across to the memorial at a planned time. The tour includes the Arizona admission and boat ride, with reservation service described as no lines.
That does not mean every part of Pearl Harbor is instant. You still need to arrive at the stated meeting or pickup time, pass through the normal visitor process, and follow instructions from the staff operating the memorial service. Still, having the Arizona reservation arranged is a real advantage.
I especially like this feature for a first visit to Honolulu. Pearl Harbor has several separate sites, and it is easy to waste time trying to understand which tickets belong to which attraction. This package at least takes care of the Arizona Memorial, the part many people most want to see.
The opening hours supplied for this experience are 8:00 AM to 4:00 PM daily for the period from December 11, 2024, through June 18, 2026. Your tour lasts about six hours, so expect a substantial part of the day to be committed to Pearl Harbor rather than treated as a quick morning stop.
The Battleship Missouri adds the war’s final chapter

After the Arizona visit, the tour can continue to Ford Island, where the Battleship Missouri is docked. The Missouri, often called the Mighty Mo, gives you a very different experience from the memorial.
The Arizona represents sudden loss. The Missouri represents the closing of the war. On the ship’s deck, the Japanese surrender was signed in 1945, ending World War II. That contrast makes the two sites work well together, provided you are willing to pay for the second attraction.
The Missouri portion takes about 1 hour and 40 minutes in the supplied schedule. You can explore the ship on a guided or self-guided basis. The areas listed include crew living quarters, engine rooms, and command spaces. These details help you understand the ship as a working vessel rather than simply a historic object viewed from the outside.
You also get photo opportunities around Pearl Harbor, including a view toward the USS Arizona Memorial. That sight links the two stops in a single frame, one ship resting below the water and the other preserved as a massive vessel nearby.
There is an important price detail to watch. The main tour price is $105 per person, while the USS Missouri is listed as an optional $37 extra. The itinerary description also labels the Missouri stop as admission included, but the inclusion section clearly says the battleship is not included and costs $37. I would confirm the final total before payment so there is no confusion on the day.
Is $105 a fair price for this Pearl Harbor visit?

At $105 per person, the value depends on what you need arranged. The price includes the Arizona Memorial entrance, the Navy shuttle boat, reserved Arizona tickets, and a private activity for your group. Pickup is offered, which may also save you the trouble of arranging separate transport.
The price is harder to judge if you only want the memorial and already have a reliable way to reach Pearl Harbor. In that case, you are paying for the reservation handling and tour structure as much as for the site itself. The value improves if you want pickup and prefer to have your Arizona visit organized in advance.
Adding the Missouri brings the listed cost to $142 per person before any other possible charges. That is a more substantial spend, but you receive a full day focused on two major World War II sites rather than one short memorial visit.
I would choose the Missouri add-on if you enjoy ships, military history, or seeing how the war ended as well as how it began for the United States. If your priority is reflection and remembrance, the Arizona portion may be enough.
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Private touring helps, but the pickup details matter
This is a private tour, meaning only your group participates. That can be useful for families, couples, or small groups who want to move at their own pace within the fixed site schedule. It also gives you a more personal setup than joining a large coach group.
The information says pickup is offered, but it does not provide a detailed list of pickup neighborhoods, exact pickup times, or a clear meeting address. The listed operating point is Pearl Harbor National Memorial, with hours from 8:00 AM to 4:00 PM.
I would contact Big Kahuna Tours before the day of the visit and confirm four things:
- Your exact pickup location
- The pickup time and expected return time
- Whether the $37 Missouri admission is already added to your booking
- The best phone number to use if the driver is late
This is not needless fussiness. One very poor account describes arriving 15 minutes early, waiting an hour, receiving no answer by phone, and ultimately taking a taxi. That is the most serious weakness connected with this experience.
At the same time, another account says the operator was easy to reach and helpful once contact was made, while the booking platform caused confusion. That suggests you should keep direct communication with the tour company rather than relying only on automated booking messages.
What your six hours may feel like

The day begins with arrival at the Pearl Harbor Visitor Center or pickup before reaching the site. The opening exhibits set up the story, followed by the historic film. This part can feel formal, but it gives meaning to the boat ride and memorial.
The Navy shuttle then crosses the harbor to the USS Arizona Memorial. You have time to pay your respects, study the names, and look at the ship below. The visit is powerful partly because the memorial does not try to entertain you. Its strength comes from restraint.
The schedule then allows for the optional move to Ford Island and the Battleship Missouri. There, the tone changes from quiet remembrance to practical exploration. You can see where crew members lived and worked, visit command areas, and stand on the deck connected with the 1945 surrender.
The two main stops together can fill most of the day. I would bring patience and avoid packing another major activity into the same time block. The supplied duration is approximately six hours, and Pearl Harbor is best approached as a main event rather than a box to check between beach visits.
Who should choose the Arizona and Missouri combination?
This tour suits you if you want the main Pearl Harbor sites handled in one organized outing. It is particularly useful if the Arizona reservation is the part you worry about most, or if you prefer pickup rather than arranging every transfer yourself.
History-minded couples and families with older children may appreciate the contrast between the two ships. The Arizona offers a solemn memorial experience, while the Missouri gives you physical access to a large battleship and its working spaces.
It also suits repeat visitors. One person who had seen the memorial before still considered the combined visit worth doing again. The experience can carry new meaning when you return with more historical context or see the Missouri for the first time.
I would be more cautious if you dislike fixed schedules, are booking a tight succession of Honolulu activities, or cannot tolerate uncertainty around pickup. The private format helps, but it does not remove the need to confirm the transfer arrangements.
Practical details that affect your decision

Confirmation is received at booking, and most people can participate. The activity is listed as private, and a mobile ticket is available, so keep your phone charged and accessible on the day.
The tour requires good weather. If poor weather causes cancellation, you are offered another date or a full refund. You can cancel for a full refund up to 24 hours before the experience begins. Within 24 hours, cancellation or changes are not accepted and the payment is not refunded.
The supplied information does not identify individual guides by name, so I would not book this expecting a particular guide. The main value lies in the reserved Arizona access, the private format, and the chance to add the Missouri.
The mixed 3.1 rating deserves attention. The strongest praise centers on how powerful and meaningful Pearl Harbor feels, especially when the Arizona and Missouri are seen together. The weakest experience concerns missed pickup and poor communication, not the memorial itself. Keep those two facts separate when making your decision.
Should you book this Pearl Harbor tour?
I would book it if you want the USS Arizona Memorial secured in advance, value a private group, and like the idea of adding the Battleship Missouri for $37. The combined route gives you a clear story: the attack, the loss of the Arizona, and the surrender that ended the war.
I would book the Arizona portion but think carefully about the Missouri if your budget is tight or your main goal is remembrance. Most of all, confirm pickup directly with Big Kahuna Tours before the visit. The memorial is worth seeing, but a well-organized day depends on reliable transport and clear communication.
FAQ
How much does the Pearl Harbor tour cost?
The listed price is $105 per person. The USS Missouri is an optional addition priced at $37.
Is the USS Arizona Memorial included?
Yes. The package includes admission to the USS Arizona Memorial, the Navy-operated boat ride, and a reserved Arizona ticket.
Is the USS Missouri included in the $105 price?
The supplied information lists the Battleship Missouri as optional and priced at $37. Because one itinerary section uses conflicting wording, confirm the final inclusions before booking.
How long does the experience last?
The tour lasts approximately six hours. The Pearl Harbor National Memorial portion is listed at about two hours, the boat ride at about 20 minutes, and the Missouri visit at about 1 hour and 40 minutes.
Is pickup available?
Yes, pickup is offered. The supplied information does not provide a specific pickup address or detailed pickup schedule, so confirm those details before the tour.
Is this a private tour?
Yes. Only your group participates in the activity.
What are the operating hours?
The listed opening hours are 8:00 AM to 4:00 PM, Monday through Sunday, for the period from December 11, 2024, through June 18, 2026.
Can I cancel for a full refund?
Yes, if you cancel at least 24 hours before the experience start time. Cancellations or changes made within 24 hours are not refunded.
What happens if bad weather cancels the tour?
If poor weather causes cancellation, you are offered a different date or a full refund.
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